Privacy Policy

This Statement outlines our practices for managing the Personal Data we process as a result of your use of the Site, our Services, or as an employer. Medicentic RCM collects relevant Personal Data voluntarily provided by individuals such as clients, healthcare providers, patients, and other parties in the course of providing our Services. We also collect Personal Data through technology embedded in the Site, as well as from other data sources.

We may collect Personal Data, which may include Sensitive Personal Information, from Medicentic RCM job applicants or employees with their consent. The information we collect may include some or all of the following: name, address, postal code, telephone number, email addresses, job title, employment history, educational background, government-issued identification numbers, birth date, race, ethnicity, gender, and other information voluntarily provided as part of the application process. This information is collected solely for use within the context of an individual’s role as a job applicant or employee, as emergency contact information, and as needed to administer employee benefits. We are committed to protecting this Personal Data in accordance with applicable privacy laws and industry standards.

Through the Site, users may access other websites provided by third parties that offer useful information or agreed to provide goods and services to website users. This Statement does not apply to those third-party websites. Any Personal Data you provide on linked third-party pages is subject to the privacy policy of the third party. We are not responsible for the content or privacy practices of websites we link to. We recommend reviewing the privacy policies of third-party websites you visit.

What Categories of Data We Collect:

Medicentic RCM collects and processes information that you provide by filling out forms on the Site. This includes information provided when you participate in our Services or request further information. We may ask you for information when you report a problem with the Site. If you contact us, we may keep a record of that correspondence. Additionally, we may ask you to complete surveys that we use for research purposes, although you are not required to respond to them. We use these surveys to improve our services and your overall experience.

Technical details of your visits to the Site, including traffic data, location data, weblogs, other communication data, and resources that you access, may be collected during your interactions. This data may or may not include Personal Data, depending on the specifics of the information.

The categories of data we collect may include:

• Personal Information: Name, address, phone number, email, date of birth, and other similar contact details.
• Healthcare Information: Information about your healthcare needs and treatments, including insurance details and health data as necessary for our services.
• Usage Information: Details about how you interact with our Site, such as the pages you visit, how long you spend on them, and the links you click.
• Technical Information: Data such as your IP address, browser type and version, operating system, and device information.
• Communications Data: Copies of correspondence or records of your interactions with us, such as emails or chat messages.

This data helps us to provide our Services effectively, improve our Site, and ensure a better user experience for you. We are committed to using this data in compliance with applicable privacy laws and standards.

How We Collect Personal Data:

Data Collected from You:

Medicentic RCM collects Personal Data from you through the Site and other online means via information voluntarily provided by you, such as through surveys, applications for consideration for a position with us, or other online forms. Typically, these forms may involve activities such as user registration, employment application or resume submission, contact requests, and surveys. The Personal Data collected may include some or all of the following: name, address, postal code, telephone number, email addresses, job title, employment history, educational background, government-issued identification numbers, date of birth, race, ethnicity, gender, and other information voluntarily provided as part of an application process.

When we speak with job applicants about their credentials, we may collect additional Personal Data to evaluate required experience and qualifications. We may also collect Personal Data during the interview process.

Data Collected from Others:

We may receive information from clients or individuals affiliated with a client’s organization, as well as nominators and sources. This may include Personal Data of candidates, participants, or sources. We may also use third-party background check vendors with your express consent, who may provide information regarding current employment, public records, financial history, or other information solely to aid in our assessment of candidates and the provision of our Services.

In some instances, we collect and receive unsolicited resumes and CVs through third parties. We may also collect information proactively from public Internet sources and licensed databases, and contact potential candidates identified through research and networking activities.

Data Collected from Technology:

Some Personal Data is collected automatically when you visit the Site. When a visitor connects to the Site, our web server may automatically recognize the visitor’s domain name and email address, where possible.

We use data collection devices such as “cookies” on certain pages of the Site as a convenience for users, so that users are not required to input the same information repeatedly when navigating different parts of the Site or during repeat visits. Cookies are small text files transferred from your browser to a web server, which enable a website to recognize a repeat visitor.

Most browsers are initially set to accept cookies. You can configure your browser to notify you when you receive a cookie, giving you the choice to accept or reject it. While we use cookies to track your visit to the Site, our web servers may automatically log the IP address of your computer.

If you are browsing the Site without logging in, we will not request that you directly submit any Personal Data. However, certain information (which may be considered Personal Data), such as computer and connection information, browser type and version, operating system, platform details, and the time of accessing the Site, will be automatically collected.

Why We Collect Your Personal Data:

We collect and process Personal Data for our legitimate business interests, which include providing users with our services, conducting internal marketing, improving the content of our site, and performing generally accepted business functions such as data analysis. Our processing of Personal Data collected from the site is primarily based on these legitimate interests. Additionally, some uses of Personal Data may be necessary to comply with applicable legal or regulatory requirements.

More specifically, we regularly use Personal Data about you in the following ways:

• To present content effectively: We aim to present content from the site in the most effective manner for you and your device.
• To provide requested information, products, and services: We use your data to deliver the information, products, and services you request or that we believe may interest you. For example, we may retain your Personal Data on file to determine whether there are other positions for which you may be qualified, and to contact you regarding those opportunities.
• To enable interactive site features: We use your data to allow you to participate in interactive features of the site.
• To keep you informed about changes: We notify you about changes to our services.
• To protect the integrity of the site and our services: We use your data to protect the integrity of the site and our services, as well as our reputation.
• To prosecute or defend legal claims: We may use your data to support legal claims and defend against them.
• To protect other users of the site: We use your data to protect other users of the site and ensure no unlawful or unethical activity occurs through our systems.
• For business transactions: In the event of business transactions, we may use your data to facilitate such activities.
• To comply with legal obligations: We use your data as required by applicable law or in response to legal requests.

Additionally, we leverage technology to improve the site and deliver a better, more personalized service. This includes:

• Estimating audience size and usage patterns: We use data to understand our audience and optimize our services accordingly.
• Storing preferences: We store information about your preferences, enabling us to customize the site according to your interests.
• Speeding up site searches: We use your data to streamline and expedite your search processes on the site.
• Recognizing you on return visits: We use your data to recognize you when you return to the site.
• Conducting market research and business development: Occasionally, third parties may assist us with these activities. For example, we use the web analytics services of Google Inc. (“Google”), which uses cookies. Although Google Analytics does not provide us with personally identifiable data, it does offer aggregate data on website usage.

The information generated by cookies is transmitted and stored by Google on servers in the United States. If IP anonymization is activated on our website, Google will abridge your IP address within the EU territory and European Economic Area. Google uses this information to evaluate your use of our website and compile reports on website activity.

We collect and use Personal Data to fulfill the purposes specified in this Statement or for other compatible purposes. Should these purposes change, we will notify you of this change in purpose, at which time, where allowed by applicable law, you may exercise your right to object to such processing.

Security:

Medicentic RCM is committed to safeguarding Personal Data by implementing reasonable security measures against loss or theft, as well as unauthorized access, disclosure, copying, use, or modification. We use a combination of physical, technical, and administrative safeguards to protect your information.

While we strive to employ industry-standard security practices, you should be aware that internet security technology is constantly evolving. Consequently, we cannot guarantee that the safeguards we use today will protect your information from future or unknown threats. Furthermore, despite our best efforts, external factors beyond our control may lead to the unintended disclosure of Personal Data.

As a result, we cannot guarantee the complete security of your Personal Data in all circumstances. However, we continuously monitor our security measures and make necessary adjustments to maintain an appropriate level of protection for your information.

Disclosing Your Personal Data:

At Medicentic RCM, we prioritize your privacy and handle your Personal Data with the utmost care. We do not disclose your Personal Data to third parties except in the following circumstances:

• With Your Consent: We will only share your Personal Data with third parties when we have obtained your explicit consent.
• Required by Law: If required by law, regulation, or legal process, we may need to disclose your Personal Data.
• Protection of Rights and Safety: In exceptional cases, we may disclose your Personal Data to protect our rights, property, or personal safety, or to protect our clients and the public.

Other than the above circumstances, we do not share, sell, or rent your Personal Data to any third parties for their direct marketing purposes or other unrelated business activities. Our commitment to your privacy and data security is unwavering. If you have any concerns about how your data is being handled, please do not hesitate to contact us.

Furthermore, we may share Personal Data with third-party service providers who assist us in delivering our services, such as employee benefits providers. We ensure that these third parties uphold the same standard of confidentiality and protection for your Personal Data as outlined in this privacy policy.

Data Retention:

We will retain your Personal Data for as long as necessary to provide you with our services, to comply with legal requirements, or to fulfill contractual obligations. The retention period will be determined based on factors such as the nature of the data, the purpose of processing, and any legal or regulatory obligations.

Your information is stored securely with third-party service providers who are contractually obligated to maintain confidentiality and adhere to stringent security measures to protect your data. When your information is stored electronically, it is subject to encryption and can only be accessed with secure authentication methods such as passwords.

If you wish to request that we cease using your information to provide you with our services, please contact us at info@medicenticrcm.com or +1 (240) 679-1235. We will comply with your request within the bounds of our legal obligations and contractual commitments. However, we may retain your information to comply with legal obligations, resolve disputes, and enforce our agreements.

Medicentic RCM is dedicated to providing you with clear and up-to-date information about our data handling practices so that you understand the types of Personal Data we collect, how it is used, and under what circumstances it may be disclosed. If you do not agree with the terms of this Privacy Policy, please exit the Site immediately.

If you have any questions or concerns about how your information is being retained or processed, please contact us at info@medicenticrcm.com or +1 (240) 679-1235.

Consent to SMS Messaging Terms:

By providing your phone number and opting in to receive SMS messages from Medicentic RCM, you consent to the following terms:

1. Message Frequency: By subscribing to SMS messages from us, you agree to receive up to +1 (240) 679-1235. SMS messages per [week/month], depending on the service you have opted in for.

2. Message Content: Our SMS messages may include updates about our services, promotions, reminders, or other relevant information.

3. Pricing: Standard message and data rates may apply, depending on your mobile carrier. Please check with your mobile carrier for details on any costs associated with receiving SMS messages.

4. STOP/HELP Instructions: You can opt out of receiving SMS messages from us at any time. To stop receiving messages, reply with the word “STOP.” For assistance, reply with the word “HELP” or contact us at info@medicenticrcm.com or +1 (240) 679-1235.

5. Privacy and Data Protection: We respect your privacy and handle your data in accordance with our Privacy Policy. Your information will only be used for the purposes outlined above and will not be shared with third parties without your consent.

6. Consent: By submitting your phone number and opting in to receive SMS messages from Medicentic RCM, you acknowledge that you have read and understood these terms, and you consent to receive SMS messages in accordance with these terms.

If you have any questions or concerns, please feel free to contact us at info@medicenticrcm.com or +1 (240) 679-1235.

Contact Us:

If you have any questions regarding this privacy statement please contact us at: info@medicenticrcm.com or +1 (240) 679-1235.

Last modified: May 8, 2024.